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#CHANGE PRINTER TO ONLINE UPDATE#

If the version of Windows is 64 bit, then the only way to re-program the QL700 series printer is to plug it into a PC running 32 bit Windows (and also has the Brother printer driver installed) or into a Mac. Follow the instructions on Brother's website. If the kiosk PC/tablet is running on Windows 32 bit, then you can set the Auto Power-Off Time Setting to 0 minutes. 6.) Open up the run command with the 'Windows key + R' key combo. If you see it listed right-click on it and choose Delete or Remove Device. 5.) In the Devices and Printers windows look for your HP printer. You may see multiple listings for USB Root Hub, uncheck this option for all USB Root Hubs. In Windows, search for and open Devices and printers. Clear the Allow the computer to turn off this device to save power checkbox, then click OK.

Expand the USB Root Hub, then select the Power Management tab.

Click Start, type Device Manager in the search box, then click Device Manager from the list.

Click Save changes on the Edit Plan Settings window.ĭisable the Allow the computer to turn off this device to save power setting:.

Expand USB settings and USB selective suspend setting, then change both the On Battery and Plugged in settings to Disabled.

Click Change plan settings for the selected power plan.

Go to the Control Panel, then select Power Options.

Power optionsĭisable the Windows' setting that keeps USB ports live: You may need to refer to the printer's help guide or manufacturer's support desk for assistance on this. You can also right-click on the printer and select Printer Properties and look for a similar function. Look for an option to disable sleep or time-out mode.

Right-click the printer in question, then select Printer Preferences.

Go to Control Panel > Devices and Printers.Printer sleep modeĬheck that the printer does not have sleep mode enabled:

#CHANGE PRINTER TO ONLINE UPDATE#

Update your printer settings to ensure your printer stays online. Sometimes a printer will not print a visitor pass if there's been no activity for a set time and the printer has timed out or is in sleep mode.