If the version of Windows is 64 bit, then the only way to re-program the QL700 series printer is to plug it into a PC running 32 bit Windows (and also has the Brother printer driver installed) or into a Mac. Follow the instructions on Brother's website. If the kiosk PC/tablet is running on Windows 32 bit, then you can set the Auto Power-Off Time Setting to 0 minutes. 6.) Open up the run command with the 'Windows key + R' key combo. If you see it listed right-click on it and choose Delete or Remove Device. 5.) In the Devices and Printers windows look for your HP printer. You may see multiple listings for USB Root Hub, uncheck this option for all USB Root Hubs. In Windows, search for and open Devices and printers. Clear the Allow the computer to turn off this device to save power checkbox, then click OK.
Go to Control Panel > Devices and Printers.Printer sleep modeĬheck that the printer does not have sleep mode enabled:
#CHANGE PRINTER TO ONLINE UPDATE#
Update your printer settings to ensure your printer stays online. Sometimes a printer will not print a visitor pass if there's been no activity for a set time and the printer has timed out or is in sleep mode.